Terms and Conditions
- Goods are subject to stock availability.
- Head Space is not responsible for damage or injury resulting from accidental misuse.
- Head Space reserves the right to restrict or refuse any order at any time.
Our policy lasts 14 working days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return/refund, your item must be in the same condition that you received it and must be in the original packaging including tags, booklets, and labels. If you want to return your item please contact us via whatsapp or email.
Refunds (if applicable)
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within 7 working days.
If the product arrived to you damaged, a claim must be brought to our attention within 24 hours of receiving the product. If required and available, a replacement will be delivered to you within 3 working days of receipt of the damaged item. To complete your return, we will require your order number.
Sale items (if applicable)
If a product purchased in a sale is to be returned to us, only the sale price will be refunded to you within 14 days of purchase.